Legal

Privacy Policy

Last updated: June 1, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a property showing, set up a listing alert, or contact us. This includes your name, email address, phone number, and search preferences. We also collect information automatically, including your IP address, browser type, device identifiers, and pages you visit on our platform.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; respond to your requests and communicate with you; send you property alerts and marketing communications (with your consent); analyse usage patterns to improve user experience; and comply with legal obligations. Our AI search system uses your queries to find relevant properties but does not store personally identifiable search history beyond your current session unless you are signed in.

3. MLS and Property Data

PropSmart accesses live MLS listing data through licensed data feeds. Property information is provided for personal, non-commercial use only. Reproduction or redistribution of MLS data without written permission is prohibited. All MLS data is © 2026 The Toronto Regional Real Estate Board (TRREB). IDX information is provided exclusively for consumers' personal, non-commercial use.

4. Information Sharing

We do not sell your personal information. We may share your information with real estate agents you contact, service providers who assist our operations (under confidentiality obligations), and as required by law or to protect rights and safety. When you request a showing, your contact information is shared with the listing agent or brokerage.

5. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. We use analytics providers including Vercel Analytics. We do not use third-party advertising cookies.

6. Data Security

We use industry-standard security measures to protect your information, including HTTPS encryption, secure API key storage, and access controls. However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect any unauthorized access.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email. To exercise your rights, contact us at propsmartinfo@gmail.com. Requests are responded to within 30 days.

8. PIPEDA Compliance

PropSmart complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). As a Canadian brokerage, we are committed to the ten privacy principles: accountability, identifying purposes, consent, limiting collection, limiting use/disclosure/retention, accuracy, safeguards, openness, individual access, and challenging compliance.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: PropSmart (operated by Sutton Group Admiral Realty Inc.), propsmartinfo@gmail.com.

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